Refund & cancellation policy

Because every dish is cooked to order, we handle refunds this way:

• Cancel before cooking: call or WhatsApp us and we refund your advance in full to the bKash number you paid from.
• Wrong or damaged item: tell us within 2 hours of delivery with a photo, and we'll replace it or refund it.
• Refused delivery: if a parcel is refused at the door without a valid reason, the delivery charge advance is not refunded.

Refunds are sent within 3 working days.